Every Burst Pipe Is a $500+ Job

Emergency plumbing calls do not wait. Water is pouring into someone's basement and they need help now. If your phone goes to voicemail, they are calling your competitor before the beep finishes. Our agents handle the urgency, verify the service area, book the job in Housecall Pro or Jobber, and get your tech rolling — all in one call.

Plumbing emergencies are stressful for homeowners. A burst pipe, a backed-up sewer, or a water heater failure can cause thousands of dollars in damage every hour it goes unfixed. When these customers call, they need someone who understands the urgency and can take immediate action — not a recorded message telling them to call back during business hours.

Our agents are trained to triage plumbing calls effectively. They distinguish between true emergencies (active leaks, sewage backups, no hot water in winter) and routine requests (dripping faucets, toilet replacements, remodel estimates). Emergency calls get dispatched immediately. Routine calls get scheduled for the next available slot. This keeps your techs focused on the highest-priority work.

We integrate directly with Housecall Pro, Jobber, and ServiceTitan. When our agent books a job, it appears in your system instantly — with the customer name, address, phone number, problem description, and any photos the homeowner texted in. No double entry. No lost details.

What Our Agents Handle for Plumbing Companies

• Emergency triage and prioritization
• Service area verification
• Job booking in HCP/Jobber/ServiceTitan
• Customer callback scheduling
• Photo intake via text
• Insurance and warranty screening